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Workplace Kit Online

- Imagine a company of 200 employees. If each employee
spent one hour a day trading gossip, it would result in
$160,000 of lost productivity each month! (Based on $40 per
hour, salary and benefits.) That's $1.92 million a year!
(1)
- Gossip has been shown to boomerang on the gossiper.
"...When you gossip, you become associated with the
characteristics you describe, ultimately leading those
characteristics to be ‘transferred’ to you," reports researchers
in the APA Journal of Personality and Social Psychology.
This is why,"for example, when Kenneth Starr accuses Clinton
of perjury, Starr himself may be seen as more deceitful."(2)
- Gossip flourishes in workplace environments that fail to
address issues head-on or believe a policy prohibiting gossip
will take care of it. Accurate, open communications, cross-functional
contact, problem closure, and honoring commitments creates an environment based on trust, that will go a long way to stopping gossip.(3)
- Companies have the right to terminate employees for
gossiping or making negative or unprofessional comments
over their company e-mail systems.(4)
- While some people use gossip as a tool to impress people and build influence, the effect peters out as people who gossip too much become known as "big mouths" who can't be trusted. Colleagues may even come to resent them for taking up so much of their time.(5)
- Men are just as likely to gossip as women; they just call it "shop
talk," "shooting the breeze," or even "networking."
- E-mails are never confidential. All it takes is a simple click of the
Send Button and hundreds will be reading your "confidential"
message within minutes.
(1) "The High Cost of Communication" by John R. Hall, Business
Management Editor, www.achr.news.com/8/01/2000.
(2) "Be Careful With That Gossip" by John Skowronksi, Ph.D., Donal
Carlston, Ph.D.,and Lynda Mae, M.A. and Matthew Crawford. Journal of
Personality and Social Psychology, April 1998.
(3) "Deal With Gossip" by Carol Patton. Human Resource Executive
Magazine.
(4) "Electronic Interaction In the Workplace" by Mark S. Dichter and Michael
S. Burkhardt. www.MorganLewis.com/art61499.htm
(5) Levin, J., and Arluke, A. . Gossip: The Inside Scoop. New York: Plenum, 1987
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